Question 1

Why use a travel agent?

Accepted Answer

Our services are provided at no cost to you, they are entirely complimentary! With the numerous options out there, we can help you save time. Also, many times we have first hand experience, have sent other travelers, or have thoroughly researched the proposed travel options we send you. We'll assist you with booking accomodations, flights, excursions, etc and before travel you'll be sent custom travel documents complete with vouchers, important tips, and destination information.

Question 2

Do you charge a fee?

Accepted Answer

No, we do not. Our planning services are free as we get paid by travel service providers after you travel.

Question 3

Do you assist with all types of travel?

Accepted Answer

We specialize in a variety of travel styles and destinations. However, we do try and keep our focus somewhat narrow in order to  remain more knowledgeable as well as offer better service. Our specialties lie in all-inclusive resorts, Europe, Hawaii, ocean and river cruises, and a few select other destinations. Just ask!

We can book accomodations, airfare, travel insurance, car rental, excursions, spa, etc.

Question 4

Are there any destinations or types of travel services you don't offer?

Accepted Answer

We do not assist with mainland travel in the USA. We also don't specialize in African Safari's, Asia, Russia, Canada, or Antartica. However, if you are looking for a cruise or guided tour package to any of those destinations we would be happy to assist. Of course, you can always ask, as we may make exceptions.

Question 5

How does the planning process work?

Accepted Answer

We'll ask you a set of custom questions to get to understand your preferences and travel interests. Once all answers have been received your travel advisor will put together a custom quote with a variety of options, details, and pricing. Usually you will receive an approximate timeframe on when you can expect a quote. This timeframe can vary based on the number of travel requests we have received, when you plan to travel, the complexity of your travel plans, etc. Please allow anywhere from 1-15 business days to receive a custom quote. You're encouraged to reach out to your advisor if you have questions, would like more options, or if you've decided and are ready to book. Also, if you've decided not to travel, or no longer use our services, we would greatly appreciate you telling us, as nobody likes to be ghosted 😊

Question 6

What is the process for booking travel plans?

Accepted Answer

Once you've selected your travel package and are ready to book we'll begin putting together your confirmation forms. If possible, we will also place travel plans on hold. You will receive an email containing a link for your trip approval form. This form includes your trip details, pricing, and our service agreement terms. Once you've reviewed all the information you will be asked to approve and electronically sign. Once complete, you will be taken to a secure site where you can input your card details for deposit. Once both of these forms are complete, we will receive a notification and can then process your deposit and confirm your trip!

Question 7

Do you book airfare?

Accepted Answer

Yes we do. However, we only book flights if you are also booking accomodations (resort, cruise, etc) with us. We do not book solely flights. We also can not book airfare if you are using miles, a credit, or points. Those must be booked on your own. You're also always welcome to book airfare on your own at any time.

Question 8

What are your hours?

Accepted Answer

We do not have set hours. In general we try to workdays only and we may be available between the hours of 8am - 7pm. However, if we are traveling or if there are other events happening in our life you may find that we are working weekends or evenings.

Frequently asked questions